Find here the most frequently asked questions

How long do you take to ship the products to us?

We take an average of three to five days to deliver your products to you if you live in the United States or Cananda and 5 to 21 days if you are not in these areas.

My order is late, what should I do?

You can rest assured that we are doing everything possible to get your order to you asap. The delay is possible due to a higher than normal volume of demand that we are currently experiencing.

When does the warranty for my product begin?

The warranty for your product begins on the date of receipt of the order.

How do I follow up on my order?

If you feel the need to track your products let us know via email so we can help you.

Where is your store located?

Our store is located in the United States more precisely in Alexandria Virginia

Which countries do you deliver to?

We deliver all over the world

Can I change my delivery address once the order has been placed?

You can request a change if your order has not yet shipped and
if the new address is in the same region or city.
However, if you wish to change the delivery address to another region or city, we will need to cancel and re-order the original order.

How to pay on Bosmaxbeauty?

You can choose from one of the payment methods available on Bosmaxbeauty.